The Catholic Diocese of Maitland‑Newcastle is seeking a proactive and customer‑focused Systems Support Officer to join our Shared Services team.
Located in our Newcastle West office, this role is being offered on a (maximum term) full-time basis until 28 February 2028.
In this role, you will provide administration, support, and continuous improvement of finance systems across all Diocesan agencies. You will work closely with colleagues within the Finance Shared Services team, staff across the Diocese, and external suppliers to ensure high‑quality service and smooth delivery of accounts functions.
This is an excellent opportunity for a finance professional looking to grow their career within a values‑driven organisation that prioritises teamwork, learning, and service excellence.
Benefits of Working With Us
Directly contribute to improving the lives of many in the community.
Receive an attractive salary with salary packaging available.
Paid parental leave.
Flexible Work Arrangements available including hybrid working.
Discounted gym membership through Fitness Passport.
Ongoing training and development opportunities.
A great friendly environment of dedicated and passionate co-workers.
Corporate benefits, including EAP, flu shots and more.
This position is responsible for the administration, support and system improvements of the finance functions across all Diocesan Agencies.
The System Support Officer interacts with other Finance Shared Service team members, and colleagues from across the Diocese, and provides excellent customer service to our external suppliers/providers and staff in performing accounts functions.
The incumbent commits to working within Work Health and Safety guidelines and Code of Conduct at all times whilst in the employ of the Catholic Diocese of Maitland-Newcastle.
Desired Skills and Experience
EXPERIENCE/CRITERIA
Minimum 5 years in a finance role, with a comprehensive understanding of all financial transactions, including purchasing experience.
Experience and well developed skills in managing data and undertaking analysis in MS Excel.
Experience using ERP financial system for user maintenance, processing and reporting, such as TechnologyOne.
Ability to prioritise multiple requirements and work under pressure to achieve deadlines.
Experience working in a customer service management platform such as Service Now.
Demonstrated experience in the provision of exceptional customer service.
Proven capacity to identify an issue, provide a solution and implement the desired outcome, in line with compliance and policies for finance processing and system.
Proven experience in understanding accounts receivable and accounts payable.
Sound knowledge in understanding and ensuring compliance to CDMN chart of accounts.
Ability to work with discretion and maintain confidentiality.
High level computer literacy including experience with MS Word and Excel.
Excellent interpersonal, communication (written and oral) and organisational skills with the capacity to work effectively in a team.
Debtor and Creditor maintenance experience (desirable).
Debt Management experience (desirable).
QUALIFICATIONS
Tertiary qualification in Finance/Accounting or relevant qualification.
To Apply
Please provide a current copy of your Resume and a Cover Letter which addresses the two criterion points below:
Why you want this role and how it aligns with your career goals.
Your qualifications and experience in a similar position.
Applications close: 11:59pm Tuesday, 27th January 2026
Additional Information
The Diocese of Maitland-Newcastle is committed to safeguarding children and vulnerable persons and preventing those in our care from suffering abuse or neglect. It is committed to implementing and maintaining compliance with the NSW Child Safe Standards and the National Catholic Safeguarding Standards and takes a zero-tolerance approach to abuse of children or vulnerable persons.
All who work in the name of the Diocese must comply with the Diocesan Safeguarding Framework Policy and act in accordance with the Diocese’s Code of Conduct which includes the Diocese’s Safeguarding Commitment Statement. Employees are required to undergo a National Police Check and retain a valid NSW Working with Children Check where necessary, in accordance with legislation.
